Shipping

Shipping Information

At CharmTag, we are proud to offer worldwide shipping from our base in Estonia. Below, you'll find all the essential details regarding our shipping policies, including processing times, shipping methods, and delivery times.

1. Processing Time

  • Order Processing: All orders are processed within 1-3 business days after payment is received. During peak periods or holidays, processing times may be slightly longer. We will notify you if there are any significant delays.

2. Shipping Rates and Methods

  • Domestic Shipping (Estonia):

    • Standard Shipping: 2.80 € (Free on orders over 50 €)
    • Estimated Delivery Time: 1-3 business days

  • International Shipping:

    • Express International Shipping: 8.40 €
    • Estimated Delivery Time:
      • 7-21 business days depending on the destination.

3. Shipping Destinations

We ship to most countries worldwide. However, please note that some countries may have restrictions or may be subject to additional fees, such as customs duties, taxes, or import fees. These additional charges are the responsibility of the recipient.

4. Customs and Import Taxes

When shipping internationally, your order may be subject to customs duties, import taxes, or other fees imposed by the destination country. These fees are not included in our shipping costs and must be paid by the recipient. We recommend checking with your local customs office for more information on these charges before placing an order.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. This will allow you to monitor the progress of your package as it makes its way to you.

6. Delivery Timeframes

Please note that the delivery times provided are estimates and may vary depending on factors such as customs processing, local postal service efficiency, and unforeseen delays. While we strive to ensure timely delivery, we cannot guarantee exact delivery dates.

7. Lost or Damaged Packages

If your package is lost or damaged during transit, please contact us immediately at info@myhomedetail.ee. We will work with the shipping carrier to resolve the issue and ensure that you receive your order as soon as possible.

8. Returns and Exchanges

For information about returns and exchanges, please refer to our [Return Policy/Exchange Policy] page.

9. Contact Us

If you have any questions about our shipping policies or need assistance with your order, please contact us at:

  • Email: info@myhomedetail.ee
  • Phone: +372 56876549